The staff at this pet store are described as helpful, cheerful, friendly, and caring. Customers have praised them for their knowledge and willingness to assist with any questions or concerns.

Customers have had positive experiences with the staff who have gone above and beyond to help, including allowing children to interact with the animals and providing sound advice on pet care. The store has also been recently refurbished, creating a pleasant shopping environment.

Customers have found the click and collect service to be very convenient, and the availability of parking makes shopping with pets easy. The store also offers workshops and in-store services for customers to take advantage of.

Customers have given this pet store a high rating, praising the staff, the variety of products available, and the overall shopping experience. The store is described as great, with a friendly and knowledgeable staff who provide excellent service.